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Crisp

Product DesignCustomer Support Ecosystem200M+ Users

A unified experience across four products, three years in the making.

Crisp is a customer support ecosystem used by more than 200 million people | mobile app, chatbot, help desk, and CRM. The work was to make those products feel like one system.

Shared patterns, a consistent visual language, and a design system that could grow without flattening what makes each product distinct.